Managing false or misleading information during a crisis
False or misleading information can make a crisis harder to manage. Teams need a shared understanding of what is known, what remains uncertain and who is responsible for communicating updates.
Preparing for this challenge means agreeing how information will be checked, how emerging claims will be assessed and how consistent messages will reach the people who need them. These arrangements can be practised as part of a crisis simulation.
Watch Forestall’s video on managing misinformation and disinformation, then explore our crisis management services or contact our team to discuss your organisation’s preparedness.